Welcome to our FAQ page! If you can't find your answer here or under one of our other pages please feel free to contact us for more information.
Where do I find the serial number on my kayak?
The serial number is located on the back piece, on the side, near the rudder. It is imprinted on a small white plate.
Where do the products ship from?
Within Canada, product ships from our main warehouse in Evansburg, AB. Models available for product demo's at satellite locations are not for sale, unless special arrangements are made with the customer. Freight charges will still apply in most cases. Within the USA, product ships from our main warehouse in PA.
How long is the warranty period?
The warranty period is two years. Please refer to the Warranty section under the "Find out more" tab for more information.
How much is shipping?
Shipping is $100 for a solo, and $150 for a tandem, with the exception of the Kingfisher which is $150 for a solo and $200 for a tandem.
Please refer to the Shipping Policy section under the "Find out more" tab for more information.
If I just buy a solo now, can I add a mid section later to make it a tandem?
Absolutely! In fact, that's the beauty of the modular system. You can always add the mid-piece later. Whether you start out with a tandem purchase or add the mid-piece later, you will pay the same price.
What are Point65 kayaks made of, and are they reparable?
Point65 modular kayaks are made of durable, 1-layer roto-molded Polyethylene. Yes, they are reparable with a heat gun and if necessary a supplementary piece of PE. The process is very similar to metal welding.
Will the sun or saltwater damage my kayak?
Kayaks are MADE to be enjoyed in the sun and waves, so you can be confident that you can get out there and have fun for years to come! Just to have as long of a life expectancy as possible, we recommend that you store the kayak out of the sun (you can cover it with a tarp).