Shipping Policy for Great Escape Kayaks Products
We are happy to say that we have negotiated some very good rates for shipping our kayaks across the continent and beyond. The challenge with shipping kayaks is that they are have a very high cubic volume but a very low weight. All carriers charge by a combination of weight and volume so they can still make money. Also, because our modules are still quite bulky, most carriers have an oversize charge, and others won't even accept packages that size.
We subsidize shipping almost everywhere. Even though we have negotiated good rates because of our high volume, we subsidize (or pay a part of the shipping out of our own pocket) in order to make our excellent products more affordable to you, our customer. That's why we structure our shipping the way we do.
Flat Rate Shipping on Kayaks and Kayak Sections: We charge a flat rate of $50/box on all kayaks and kayak sections. A kayak section is one box, a solo kayak is always two boxes, and a tandem kayak is always three boxes.
Free shipping on accessories with minimum $400 purchase: If you purchase paddles, PFDs or other kayak accessories along with a kayak or kayak section, we can put those accessories in the same box and it doesn't change the shipping cost, so we can include it for free shipping. The $400 minimum purchase lets us assume that you have purchased a kayak section or complete kayak.
If you haven't purchased a kayak section or complete kayak but have exceeded the $400 minimum, (say by buying our super comfy lifejackets for the family) we will still ship for free.
If you purchase some accessories and are under the $400 minimum (maybe you forgot to order some super-handy paddle leashes when you bought your kayak) we will charge shipping at our very reasonable volume discounted rates.
Products fulfilled by our partners: Some of the products you may see on our store may be fulfilled by our partners. In that case, we charge the shipping rate that they charge us. We don't try to make money on the shipping.
Shipping Time: We normally can fulfill your order within 24 hours of your placing it, and orders ship on the same or next day. So normally you should allow between 5 to 8 calendar days between ordering and receiving your order. Orders shipped to the US may take slightly longer. We can't be held responsible for shipper delays or mistakes, but we are happy to do our best to help you out any way we can.