Seller refers to Great Escape Kayaks Inc.
Buyer refers to the person or organization placing the order.
Goods or services refers to the product(s) ordered from the Seller.
All payments are due upon completion of order.
If payment is declined or not received, the order will not be processed and no items will be shipped.
We accept most major credit cards including Visa, Mastercard, American Express, PayPal, Interac, and e-transfer.
Prices are subject to change without notice.
Shipping charges are paid by the Buyer in the amount calculated and displayed at checkout.
We offer flat-rate shipping on kayaks and kayak sections as shown at checkout. Accessories and parts ship at rates based on cart value or as displayed at checkout.
Shipping rates may vary for international destinations, remote locations, oversized items, or special orders.
Delivery timeframes are estimates and may vary depending on location and carrier conditions.
If an item is lost in transit, the total cost of the item including shipping will be refunded to the Buyer.
If an item is damaged during shipping, the Seller will assist the Buyer in coordinating a claim with the shipping carrier in accordance with the Shipping & Payment Info policy.
We offer a 30-day return policy from the date the Buyer receives the item.
To be eligible for a return, the item must be unused, in original condition, and in original packaging, with proof of purchase.
For reasons other than defective or incorrect items, return shipping costs are the responsibility of the Buyer and a 10% restocking fee may apply.
To initiate a return, please contact:
office@greatescapekayaks.com
Items returned without prior authorization will not be accepted.
Please refer to our Shipping & Payment Info page for detailed procedures regarding damaged shipments.
An order may be cancelled prior to processing.
Once payment has been processed and the order fulfilled, cancellation is no longer available.
Complaints should be submitted via email to:
office@greatescapekayaks.com
We will review each case individually and respond within a reasonable timeframe.
The Seller is not responsible for improper use of products purchased.
To the maximum extent permitted by law, the Seller’s liability is limited to the purchase price of the goods supplied.
Any dispute arising from the use of this website or purchase of goods shall be governed by the laws of the Province of Alberta, Canada.
This website is operated by Great Escape Kayaks Inc. Throughout the site, the terms “we”, “us” and “our” refer to Great Escape Kayaks Inc.
By visiting our site and/or purchasing from us, you agree to be bound by these Terms of Service, including any policies referenced herein.
If you do not agree to these Terms, you may not use this website.
Our store is hosted on Ecwid, which provides the online e-commerce platform that enables us to sell our products and services.
You represent that you are at least the age of majority in your province or territory of residence.
You may not use our products for unlawful purposes or violate any applicable laws.
We reserve the right to refuse service to anyone for any reason at any time.
We are not responsible for inaccuracies, typographical errors, or outdated information on the website.
We reserve the right to correct errors and update information without prior notice.
Product availability, pricing, and descriptions are subject to change without notice.
We reserve the right to limit quantities or discontinue products at any time.
We reserve the right to refuse or cancel any order.
You agree to provide current, complete, and accurate billing and account information.
We are not responsible for third-party websites linked from our site.
Products and services are provided “as is” without warranties beyond those required by applicable law.
You agree to indemnify and hold harmless Great Escape Kayaks Inc. from any claims arising from misuse of the website or products.
If any provision of these Terms is found unenforceable, the remaining provisions shall remain in effect.
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of changes.
Questions regarding these Terms should be directed to:
